Frequently Asked Questions – Here to Help! 💖

Got questions? We’ve got answers! If you don’t see your question below, feel free to contact us anytime — we’re happy to help.

Orders & Shipping

We know waiting for your new favorite bracelet is exciting! Here’s everything you need to know about how your order gets from our hands to yours — quickly and safely.

Q: How long will it take to receive my order?
A: Most orders ship within 1-5 business days. Shipping times depend on your location and chosen shipping method, but typically take 2-8 days in the U.S.

Q: Do you offer international shipping?
A: No, at the moment we are only offering shipping within the United States

Q: Can I track my order?

A: Absolutely! Once your order ships, you’ll receive a tracking number via email to follow its journey.

Products & Customization

Every bracelet is made just for you, so here’s a bit more about how to choose your perfect style and what makes each piece truly unique.

Q: Are your bracelets adjustable?
A: Yes! Almost all our bracelets are adjustable to comfortably fit most wrist sizes. Our beaded bracelets are 8 inches but usually fit all wrist sizes comfortably

Q: Can I customize my bracelet?
A: You sure can! Many of our bracelets offer color choices and initial charms. Just select your preferences on the product page.

Q: Are your bracelets handmade? A: Yes, every bracelet is lovingly handcrafted with care — meaning each one is unique and slightly different from the next.

Payments & Returns

We want shopping with us to be easy and worry-free. Here’s the scoop on payment options and our return policy

Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, Venmo, and Apple Pay for your convenience and security.

Q: What is your return policy?A: We are not accepting returns at the moment all sales are final!

Care & Maintenance

Your bracelet is a little treasure, handcrafted with love. These tips will help you keep it looking beautiful for years to come.

Q: How do I care for my bracelet?
A: To keep your bracelet looking its best, avoid prolonged contact with water, perfumes, and lotions. Store it in a cool, dry place when not wearing. Every order includes a polishing cloth to help maintain your jewelry clean!

Q: Are your bracelets waterproof? A: They’re water-resistant and can handle everyday splashes, but we recommend removing them before swimming or showering to prolong their life.