We know waiting for your new favorite bracelet is exciting! Here’s everything you need to know about how your order gets from our hands to yours — quickly and safely.

Q: How long will it take to receive my order?
A: Most orders ship within 1-5 business days. Shipping times depend on your location and chosen shipping method, but typically take 2-8 days in the U.S.

Q: Do you offer international shipping?
A: No, at the moment we are only offering shipping within the United States

Q: Can I track my order?

A: Absolutely! Once your order ships, you’ll receive a tracking number via email to follow its journey.

Your dream bracelet, made just for you! Here’s everything you need to know about creating a custom piece that reflects your unique style — from deposit to delivery.

Q: Do you accept custom bracelet orders? 

A: Yes! I love bringing your ideas to life. Custom orders allow you to choose colors, charms, and styles to create a one-of-a-kind bracelet made just for you.

Q: How do I place a custom order?

A: You can reach out through the Contact Page or DM me on Instagram with your design idea. Please include details like color preferences, charms, theme, or any inspiration photos you have.

Q:  Is there a deposit fee?

A: Yes — I require a $5 deposit per bracelet to start your custom design. This deposit goes toward your final payment and secures your order in my schedule. Deposits are non-refundable.

Q:  How much do custom orders cost?

A: Pricing depends on the complexity of the design and materials needed, but most custom bracelets start at $9. Once we finalize your design, I’ll provide an exact quote (minus your deposit).

Q: How long do custom orders take?

A: Custom orders typically take 5–10 business days to create before shipping. If you need your bracelet by a certain date, please let me know in advance!

Q: Can I return or exchange a custom order?

A: Since every custom bracelet is handmade just for you, all custom orders are final sale. But don’t worry—I’ll work closely with you during the design process to make sure you love it. I’ll keep you updated with photos while I work on your bracelet so you can see it come to life and make sure it’s exactly how you pictured it. 

Q: Can I order multiple custom bracelets for gifts or events?

A: Yes! I accept bulk custom orders for birthdays, quinceañeras, bridal parties, and special events. Just reach out early so we can plan ahead.

Every bracelet is made just for you, so here’s a bit more about how to choose your perfect style and what makes each piece truly unique.

Q: Are your bracelets adjustable?
A: Yes! Almost all our bracelets are adjustable to comfortably fit most wrist sizes. Our beaded bracelets are 8 inches but usually fit all wrist sizes comfortably

Q: Can I customize my bracelet?
A: You sure can! Many of our bracelets offer color choices and initial charms. Just select your preferences on the product page.

Q: Are your bracelets handmade? A: Yes, every bracelet is lovingly handcrafted with care — meaning each one is unique and slightly different from the next.

We want shopping with us to be easy and worry-free. Here’s the scoop on payment options and our return policy

Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, Venmo, and Apple Pay for your convenience and security.

Q: What is your return policy?A: We are not accepting returns at the moment all sales are final!

Your bracelet is a little treasure, handcrafted with love. These tips will help you keep it looking beautiful for years to come.

Q: How do I care for my bracelet?
A: To keep your bracelet looking its best, avoid prolonged contact with water, perfumes, and lotions. Store it in a cool, dry place when not wearing. Every order includes a polishing cloth to help maintain your jewelry clean!

Q: Are your bracelets waterproof? A: They’re water-resistant and can handle everyday splashes, but we recommend removing them before swimming or showering to prolong their life.